Our Customer Services Helpline number is 0333 321 8894. This line is manned from 10am to 6pm from Monday to Friday. Outside these hours and during busy periods, you will be able to leave a message.
Please direct all customer service Emails to our support team at firstname.lastname@example.org. We aim to respond to all enquiries within 2 working days.
Primetime Media Group Ltd
PO Box 57994 London
If you're unable to login to the members area because of a forgotten password, you can reset it HERE. A link will be sent to your registered Email address.
If you're unable to access your digital downloads in the DOWNLOAD AREA, and have checked your access code, please contact us giving as much detail as possible including your payment type.
All other enquires of a technical nature should come to our team at email@example.com. These include notifying us of any bugs you find or any other specific difficulties you have.